What type of driver's license do I need?
Bring a valid driver’s license that matches the name on the booking. UAE residents must present their UAE license, while visitors can use a home-country license if it is in English or paired with an International Driving Permit. Make sure the license is valid for the entire rental period.
Will I need my passport to pick up a car?
Yes. A passport or Emirates ID is required to confirm your identity and residency status. International travelers should present their passport with the entry stamp page, and local residents can provide their Emirates ID instead.
I don’t have a credit card — can I still rent a car?
The primary driver must have a credit card for the security deposit and final payment. Prepaid or debit cards are rarely accepted for deposits. If you lack a credit card, contact our team ahead of time to discuss alternatives such as pre-approved corporate accounts.
What is a voucher and where can I find it?
Once your booking is confirmed, we send a digital voucher that lists the car details, pickup time, and contact numbers. Show the e-voucher on your phone or bring a printed copy when you arrive—this helps our agents verify your reservation instantly.